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Beginner

Cisco Mobile 8.1 w/iPhone 4 - Outbound Call Fails

Hello Everyone,

Using CUCM 7.1.5 and Cisco Mobile iPhone app, I set up my boss's iPhone 4 and it registers and can receive calls. I am getting a "Call Failed" when trying to make an outbound call using internal 5-digit dialing. Has anyone set this up? Is it necessary to configure these Application Dialing Rules (and install the COP file for them) that are referenced in the Cisco Mobile Admin Guide? I interpretted those rules as optional, if you want to set up things like bypassing dialing 9 for PSTN access, etc. Shouldn't the internal dialing work since the phone is registered?

Grateful for any help,

Kelly

1 REPLY 1
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Cisco Employee

No, you do not need Application Dial Rules for Iphone to IPPhone calls. ADR are for

like you said to add a 9, remove the + and manipluate digits.

I suggest you open a case with the TAC to help you see why you cannot call. Maybe issue

with ASA or something.

George