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Beginner

Cisco PCA contacts not importing all of them

Trying to get contacts imported into Cisco PCA (Cisco Unity Personal Communications Assistant) so we have certain users call by voice command...


I am able to get most of the contacts in, but only about 50% will import from Exchange.  I cannot figure out why others are not importing.  I cannot find anything obvious different between the contacts.

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Enthusiast

Cisco PCA contacts not importing all of them

Did you ever find a solution to this?  I have over 1000 contacts in Outlook (eExchange).  When I import, only 149 of them are imported.  As I look at them, they seem to be contacts I have modified more recently.

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Beginner

Cisco PCA contacts not importing all of them

Not yet.  However I did find that 9.1.1 (which we are running) does not officially support Exchange 2010 SP3 (which we are on).  While most things work, we are going to update to 9.1.2 (which officially supports it) then we will open a TAC case if it doesnt resolve it. 

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Beginner

Cisco PCA contacts not importing all of them

After updating to 9.1.2 still experiencing the same issue.  Whats interesting is they usually end up around 150.  One user was 153, another was 152, one of them was 147, and another was right on at 150.

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Beginner

Cisco PCA contacts not importing all of them

So after much back and forth with TAC and getting the right people involved, there's a hard limit of 150 on Cisco's side.  We are putting in a PER with our partner, but I'm guessing this is a "don't hold your breath" situation  Its too bad this isn't documented anywhere and wasted a lot of my time and their time.