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Cisco Prime Assurance 9.5 and Ext Mobility lines

Hello everybody, I just installed Cisco Prime Assurance 9.5 three months ago and I have a couple of doubts regarding its capabilities. Can you help me?

 

1) We are trying to get reports of all the extensions. Those assigned to a device profile (for Extension Mobility) are not shown. Is this a limitation of Cisco Prime?

2) Previously with CUOM we got this information for a particular MAC that had a device profile logged in:


Extension

IP Address

MAC Address

Phone Model

DEVICE PROFILE NAME

DESCRIPTION

UDP.ALERTING NAME 1

UDP.EXTERNAL PHONE NUMBER MASK 1

 

And now, with Prime 9.5 we only get this... no information about the EM extension.

MAC Description Model Phone Extension


We don´t know if there is any report available where we can get all this information.

 

 

Thanks!

Héctor

 

1 REPLY 1
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Beginner

Hello everyone,

 

I have this problem too. Does anybody know anything about this subject? Thanks!

 

Best regards,

 

José Manuel

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