We have recently deployed Cisco Prime Collaboration Assurance Standard Server. The issue that I am facing is that after some time the server collapses and logs me out, even though I can connect via the cli.
The version of prime we are using is : 10.5.1.53684.
I am attaching some logs that I got from the cli mostly related to apache.
Has someone faced this issue?
I am not sure whether this bug is somewhat helpful or not .
Suggest opening TAC case.
Thank you I will have a look at the bug. I was following the troubleshooting document and as compared to that document the service running when I do a sh application status cpcm are a lot less.
STAT PID USER COMMAND ELAPSED
SNl 1119 root emsam_perfmonen 12:50
S<l 1288 root emsam_tomcat 12:39
SNl 1400 root emsam_poller 12:16
SNl 1625 root emsam_fault 11:56
S<l 32045 root Decap_main 14:41
SN 32164 postgres postgres 14:40
SN 32274 primea postmaster 14:29
SNl 32317 root emsam_mq 14:12
SNl 32380 root cpc_multiproclo 14:04
SNl 32414 root emsam_inventory 14:04