03-11-2015 12:17 PM
Hello Guys,
I'm tryng to implement a Cisco Prime Collaboration Assurance on a costumer, but it does not create the phones inventory.
The UC Cluster nodes are already managed.
I've followed some Cisco Guides to set this up, and it is not working.
http://www.cisco.com/c/en/us/products/collateral/cloud-systems-management/prime-collaboration/guide-c07-732215.html#_Toc394127247
http://docwiki.cisco.com/wiki/Setting_up_Devices_for_Prime_Collaboration_Assurance
http://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/collaboration/10-5/assurance/standard/guide/Cisco_Prime_Collaboration_Assurance_Guide_Standard_10_5.html
Please, how the PCA discover the Cisco IP Phones and endpoints?
I'm working with a Prime Collaboration Assurance 10.5 Advanced License. All the UC nodes are on 10.5 version.
Thanks in advance and best regards.
03-23-2015 10:00 AM
Did u configure SNMP on CUCM and Gateway?
regds,
aman
03-23-2015 10:04 AM
Hi Aman,
Yes, the PCA already shows info about CPU / Memory, temperature etc about both this, but it does not shows RTP traffic or E1 channel utilization and so.
Regards
Pedro Francezi
03-23-2015 10:33 AM
Hi Pedro,
check the link if helps.
regds,
aman
03-24-2015 06:28 AM
Hi Aman,
Hope you are doing well.
So, there are some specific charts that I can't get info.
I've try to follow the article that you send me, but I was not able to solve the problem.
Attch to this are some prints that can help you to understand the case.
I can't see the PRI Channel utilization or Trunk Utilization and CAC, so.
Thanks for your help.
Pedro Francezi
03-24-2015 07:21 AM
Hi Pedro,
I am fine.
thanks for the ratings.
What I could find that this could be again the bug but not sure since I never came across this issue when worked on PCA 9.x?
regds,
aman
03-30-2015 09:13 AM
Hi Pedro,
Is your issue resolved?
regds,
aman
03-30-2015 09:48 AM
Hello Aman,
So, I still working with TAC Support in this case.
The Engineer has told me that he will open an escalation to find the problem.
I let you know about the resolution as soon as possible, my friend.
Best Regards
Pedro Francezi
03-30-2015 10:43 AM
this means there is something serious.
would wait for your reply.
regds,
aman
04-27-2015 05:19 AM
Hi Pedro,
were u able to resolve the issue?
regds,
aman
04-28-2015 05:22 AM
Hello Aman,
How are ya?
So, I still working with Cisco TAC on this case. Some charts do not show any info yet.
Best Regards
Pedro Francezi
06-16-2015 03:59 PM
Hi Pedro
I had the same problem with the 10.5 version and we had to make a upgrade to 10.6 version, after that, we've been working without any problem.
The solution was suggested by the TAC
Regards
Arthur
10-23-2015 02:14 PM
Hello, I have the same problem with the charts, Is that the only way to solve the issue?
03-21-2015 02:33 AM
Hi Pedro,
Is your issue resolved?
regds,
aman
06-26-2015 07:16 AM
Hello Friends,
I've Upgrated to 10.6 version.
In truth the problem was not solved, but the case has been closed, because my costumer wants to finish the project.
Thanks a lot for your help guys.
Regards
Pedro Francezi
06-26-2015 08:52 AM
Hi Pedro,
Once u are through with the project, u can again invlove Cisco TAC for the resolution.
regds,
aman
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