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Cisco Supervisor Destop vs Windows 7 professional

Asad Hanif
Level 1
Level 1

Hello,

We are using UCCX 7.0 and we recently upgraded to Windows 7 professional 32 bit. When I try to install Cisco Supervisor Desktop on my PC , it says not compatible with Cisco.

Any thoughts around that?

Thanks,

Asad Hanif         

3 Replies 3

Chris Deren
Hall of Fame
Hall of Fame

Do you already have CAD agent installed on the PC? If so, uninstall it and then install the CSD which includes CAD.

HTH,

Chris

Dennis Mink
VIP Alumni
VIP Alumni

TRy this (cant guarantee, because I havent been able to lab it myself):

http://www.lphelps.com/archives/2010/04/installing-cisco-agent-desktop-and-supervisor-on-windows-7/

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Asad, what is the exact UCCX version? Is this 7.0(2)?

UCCX 7.0(2) is the one that officially supports Windows 7

HTH

Gabriel.

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