Cisco TAPI - SSO error

[prorzzwaggell]

Hello Cisco Support Forum,
I have a problem with the Cisco TAPI interface. If I sign up with a username and password, the interface works without problems. Now I wanted to set up SSO, so that I can deploy the client easier. SSO is set up on CallMananger (v.10.5.2.12901-1) and works (SSO test and the log on the admin interface).
The TAPI interface connect to the Callmananger and a window comes with "Authorization Complete". This window does not close. Manual close does not help.  After a time the error message "Unified CM TSP SSO OAUTH Fetch failed - SSO token" appears.

Can someone help me?

[Christopher O'Toole]

Hello,

You are encountering the following software defect:

 CSCut18479 - TAPI SSO Auth Token Fetch issue
 https://bst.cloudapps.cisco.com/bugsearch/bug/CSCut18479

The issue was first found in the base 10.5.2 version, 10.5.2.10000-5. It is not fixed in 10.5.2 until 10.5(2)su3 (10.5.2.13900-12).

I apologize if this answer is coming to you too late to have helped. I'm hoping this answer will help others in the community.