09-02-2008 11:55 AM - edited 03-18-2019 09:34 PM
From what I understand is Cisco Telephony Service Provider with Vista does not work, is this correct? Any plans to get it to work?
09-03-2008 02:29 AM
It should work assuming you are on the latest SR or an up to date CallManager version (4.2.3, 4.3.2 etc.).
What version of CCM are you using?
Please rate useful posts....
09-03-2008 05:59 AM
We are using CCM System version: 6.0.1.2000-4
I have downloaded the TSP from CM under plugins and when I try to install it on my machine, i get a message saying that I must have Win98,2K,NT,XP or server 2003.
09-03-2008 06:21 AM
Strange! What application are you using the TSP for?
I've only ever used it for ARC etc. on W2003 or XP but according to Cisco you should be able to use it on Vista as well.
09-03-2008 06:25 AM
We want to use it with the Outlook integration so that we may dial from Outlook. We paid for the service, but we have not had time to get it up and running until now. Maybe I need a different (updated) plugin.
09-03-2008 07:11 AM
09-04-2008 05:27 PM
UCM version 6.1(2) provides a Windows Vista-compatible TSP.
09-05-2008 05:48 AM
Hmmm...I wonder if I'm able to get a compatible plugin for 6.0 for the TSP.
09-18-2008 09:38 AM
So have you used TSP on 6.1(2)? We have decided to upgrade our CM, but before we do that we want to make sure that we upgrade to the proper version.
09-19-2008 02:16 AM
Please see the release notes for UCM 6.1(2):
http://cisco.com/en/US/docs/voice_ip_comm/cucm/rel_notes/6_1_2/cucm-rel_note-612.html
TSP Vista Support
â¢TSP supports the Microsoft Vista operating system
â¢When you use the Vista operating system, be aware of the following issues:
-Ensure a first-time installation of the CiscoTSP and Cisco Unified Communication Manager TSP Wave driver on a computer that is running the Vista operating system is performed as a fresh install.
-If a secure connection to Cisco Unified Communication Manager is used, turn off the Windows firewall.
-If the Cisco Unified Communication Manager TSP Wave driver is used for inbound audio streaming, turn off the Windows firewall.
-If the Cisco Unified Communication Manager TSP Wave driver is used for audio streaming, disable all other devices in the "Sound, video and game controllers" group.
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