Cisco UCCX 7.0 giving error "Error While Handling The Input Request"

[Roger B]

Hi,

I am having UCCX 7.0 installed and i want to replace one IVR with the new one. But whenever i go to the option Application -> Prompt Management and try to upload new IVR,it gives me error as "Error While Handling The Input Request" what causing this error. Need help on this.

Thanks in advance!!!!!!!

[Chris Deren]

Did you review other threads on this forum by searching this error? I just tried that and there appears to be dozens of matches, did none of them relate to you?

Chris

[anchoudh · Accepted solution]

Hi Rahul,

Use the below link for this error message,

http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_tech_note09186a0080ab4b8e.shtml

Hope this helps.

Anand

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[Roger B]

Hi,

Thank you for your valuable updates. Now i am able to upload the prompts.Just one query here, the prompts which i have uploaded is playing but, first 3 seconds of prompt is not playing. What can be the reason of this.