ANNOUNCEMENT - The community will be down for maintenace this Thursday August 13 from 12:00 AM PT to 02:00 AM PT. As a precaution save your work.
cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1234
Views
0
Helpful
3
Replies
Highlighted
Beginner

Cisco Unified Attendant Console Enterprise Edition - Speed Dials

Hi,

I am looking to replace the old Cisco Attendant Console with Cisco Unified Attendant Console Enterprise Edition, however I have the following questions re speed dials:

1. What is the maximum of number of speed dials that can be entered into the speed dial list witin the Cisco Unified Attendant Enterprise Console?

2. Is there a way that we can we bulk import the speed dial entries?

Thanks

Everyone's tags (1)
3 REPLIES 3
Highlighted

Re: Cisco Unified Attendant Console Enterprise Edition - Speed Dials

I would suggest you to have a look at Imagicle Blue's Attendant:

http://www.imagicle.com/Products/Collaboration/AttendantConsoleandCTI/BluesAttendantEnterprise/tabid/383/language/en-US/Default.aspx

Imagicle is also part of Cisco portfolio and available on GPL for Call  Accounting and Billing, IP Fax Server and Advanced directories.

Regards.

Christian Bongiovanni

coCEO and CTO

Imagicle Spa

Highlighted
Cisco Employee

Re: Cisco Unified Attendant Console Enterprise Edition - Speed Dials

Hi andywalles,

CUACCE will support up to 500 speed dials per attendant.

Unfortunately there is no way to bulk import these at the moment.

Are these users going into the speed dials internal users or external users? If they are internal then the best thing to do would be to create Personal Directory Groups, these can be configured with filters so they dynamically update with new users. To see a video on how these are created you can go to the following link:

http://www.arcsolutions.com/north_america/solutions/products/cisco_oem_consoles.aspx

Highlighted
Beginner

Re: Cisco Unified Attendant Console Enterprise Edition - Speed Dials

HI Jamie,

Thanks for your response, the users will all be external to the CUCM system.

Thanks

Andy