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cogden
Beginner

Cisco Unified Attendant Console - how to change or create custom PC ringtones (.wav) files?

CUAC 9.x or later.

Where and how can you change or update the .wav files that generates the ringing on an agent's computer (what exact .wav format to use? For example) on the Cisco Unified Attendant Console client's PC?

ChrisO

2 REPLIES 2
TeleAnd2016
Beginner

Hi Cogden, how are you?

We face the same request : Change the ring notification or the Parking notification to a louder/different sound.

Did you have luck changing that? 

Regards, 

Alex.

janeupdegraff
Beginner

Hey guys did anyone ever figure out how to change that ring sound for the CUACA client?

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