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Cisco Unified Attendant Console - how to change or create custom PC ringtones (.wav) files?

cogden
Level 1
Level 1

CUAC 9.x or later.

Where and how can you change or update the .wav files that generates the ringing on an agent's computer (what exact .wav format to use? For example) on the Cisco Unified Attendant Console client's PC?

ChrisO

2 Replies 2

TeleAnd2016
Level 1
Level 1

Hi Cogden, how are you?

We face the same request : Change the ring notification or the Parking notification to a louder/different sound.

Did you have luck changing that? 

Regards, 

Alex.

janeupdegraff
Level 1
Level 1

Hey guys did anyone ever figure out how to change that ring sound for the CUACA client?

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