i have question regarding im in cisco unified personal communicator i have confused case ,,, i have no ldp integration just added some users on call manager and when i login with cupc , must i add contacts manually and i cannt see status of users and also IM is not active i dont know why any one could reply about this problem , i have CCM7 and CUPS 7
everything wokrs fine Desktop and softfone just i need IM
i made IM service point to CUPS from CCM and subscribe all users phones but also when adding any users just tell me must be duplicate or not valid or maximum number exceeds i dont know why although no any contacts added to the list ????
I need to get 100 VCS-C traversal and 200 VCS-E traversal calls VM servers running 12.5. I am also trying to convert my old VCS licenses fromVCSC/E. Can't find any reliable guide on CCO about licenses, and conversion of old licenses....
I'm want to video conference from a Cisco Web Room Kit Pro end point to Virtual Webex and have my customers be able to view/collaborate via Microsoft Teams. What licenses would be required to make this happen?
I am new to UCCX and was just asked to change the queue. Need help designing the new queue. Existing queue:Has 6 agents and all part of the same group. New queue requirements: - Split them into two groups (Group 1 and Group 2)- Put IVR in t...
Hey all, Is there a feature that would allow me to disable file transfers, remote control or chat capabilities directly on the Webex Desktop app? Our goal is to restrict these features so that when we connect to an external Webex site from our local ...