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Cisco Unity Express Diaable System Menu

HI all,

is there a way in Cisco Uinity Express to diesable the Menu after a user record greeting ?

For Example:

                       Welcome to my Phone please speak after the "BEEP" . Now the System Play a Menu FIle "You can speak after the Signal or for more option use the "#" Key. This System own Play drives most of the caller Crazy.

My Customers wish: Welcome to my Phone please speak after the "Beep" . Systen should Play a Beep and begin recording

I have tried like change Greeting and look for an options in the gui or in Cisco Documantation etc but no hint for a solution.

Philipp

1 Accepted Solution

Accepted Solutions

Rob Huffman
Hall of Fame
Hall of Fame

Hi Philipp,

You can delete these prompts

voicemail conversation caller recording-prompt

To   enable playing a prompt to a caller to record a message, use the   voicemail conversation caller recording-prompt command in Cisco Unity   Express configuration mode. To disable the prompt, use the no form of   this command.

voicemail conversation caller recording-prompt

no voicemail conversation caller recording-prompt
Syntax Description

This command has no arguments or keywords.
Defaults

The default is enabled (the system plays the prompt).

Usage Guidelines

The   caller hears the following message after the recipient's greeting   plays: "Record your message after the tone. When you are finished, hang   up or press # for more options." Use this command to enable or disable   the playing of this prompt.

To   display the status of the caller recording-prompt, use the show   running-config command. If the prompt has been disabled, the following   line appears in the output:

no voicemail conversation caller recording-prompt


The show running-config output will not display any status of the prompt if the prompt is enabled.
Examples

The following example disables playing the caller record-prompt:

se-10-0-0-0# config t

se-10-0-0-0(config)# no voicemail conversation caller recording-prompt

se-10-0-0-0(config)# end

se-10-0-0-0#


https://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel3_2/Command/v_cmds.html#wp1016219

Cheers!

Rob

"Why not help one another on the way" - Bob Marley

View solution in original post

2 Replies 2

Rob Huffman
Hall of Fame
Hall of Fame

Hi Philipp,

You can delete these prompts

voicemail conversation caller recording-prompt

To   enable playing a prompt to a caller to record a message, use the   voicemail conversation caller recording-prompt command in Cisco Unity   Express configuration mode. To disable the prompt, use the no form of   this command.

voicemail conversation caller recording-prompt

no voicemail conversation caller recording-prompt
Syntax Description

This command has no arguments or keywords.
Defaults

The default is enabled (the system plays the prompt).

Usage Guidelines

The   caller hears the following message after the recipient's greeting   plays: "Record your message after the tone. When you are finished, hang   up or press # for more options." Use this command to enable or disable   the playing of this prompt.

To   display the status of the caller recording-prompt, use the show   running-config command. If the prompt has been disabled, the following   line appears in the output:

no voicemail conversation caller recording-prompt


The show running-config output will not display any status of the prompt if the prompt is enabled.
Examples

The following example disables playing the caller record-prompt:

se-10-0-0-0# config t

se-10-0-0-0(config)# no voicemail conversation caller recording-prompt

se-10-0-0-0(config)# end

se-10-0-0-0#


https://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel3_2/Command/v_cmds.html#wp1016219

Cheers!

Rob

"Why not help one another on the way" - Bob Marley

Thanks, so is this Function called my Knowledge of English is leaving me :-(