cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
528
Views
5
Helpful
2
Replies

Cisco Unity IVR Clustering High availability

Ahmed Serag
Level 1
Level 1

Good Evening Guys,

I have 2 Unity servers (Publisher and Subscriber), and  I have a question if I configured IVR on Publisher and it becomes down. what will the subscriber do? does the subscriber will provide the IVR  Service or not?

thanks in advance 

 

 

1 Accepted Solution

Accepted Solutions

Jaime Valencia
Cisco Employee
Cisco Employee

Yes, the IVR (call handlers, caller input, etc.) works on either server.

HTH

java

if this helps, please rate

View solution in original post

2 Replies 2

Jaime Valencia
Cisco Employee
Cisco Employee

Yes, the IVR (call handlers, caller input, etc.) works on either server.

HTH

java

if this helps, please rate

Thanks for your fast response 

I have another question ... is there any additional configuration I need to do on subscriber or jus add it to the publisher (cluster)?

specially auto attended ... do I need to upload the sound files to subscriber again?