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Beginner

Cisco VG20X recording

I need to setup the CUCM to record to a Verint recording system and it is not possible to make SPAN.

They have ISR4331 routers as gateways runng SIP til CUCM but ISDN PRI as city line.

My question is how to record the VG20X gateways, only external calls need to be recorded.?

Because it is not possible to put a recording profile on the lines but you can do that e.g ATA186.

And the CUBE recording requirement is SIP to SIP callflow as i read it.

 

/David

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