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CISCO VG350 Router Sccp Supplementary Features not working in analog phones

amalmichaelvj
Level 1
Level 1

Hello Cisco Team,

 

I have configured Cisco VG350 Voice Router.VG350 is registered in CUCM as SCCP for Supplementary Features.

We have analog phones..

But

1.Call Conference - (*3)

2.Call Forward -(*4 to enable,*5 to disable)

3.Call Transfer -press flash/Hook

these features are not working...

 

What will be issue..

But

1.Redial (*7)

2.call back no answer(*9)

these features are working..

 

Is there anything to configure in CUCM???

or i miss anything in Router??

 

 

SHOW RUN

Building configuration...


Current configuration : 5368 bytes
!
! Last configuration change at 09:29:27 UTC Thu Jan 31 2019
!
version 15.8
no service pad
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
!
hostname KNRVG01
!
boot-start-marker
boot system flash vg350-universalk9-mz.SPA.158-3.M1.bin
boot-end-marker
!
!
logging buffered 10000000
no logging console
enable password <removed>
!
no aaa new-model
!
!
!
!
!
!
!
!
!
!
!
!
!
ip host KNRCUCMPUB 10.1.54.204
ip host KNRCUCMSUB 10.1.54.203
ip cef
no ipv6 cef
multilink bundle-name authenticated
!
stcapp ccm-group 1
stcapp
!
stcapp feature access-code
 call forward all *4
 call forward cancel *5
 pickup local *2
!
stcapp feature speed-dial
 prefix #
 redial *7
!
!
stcapp feature callback
 activation-key *9
!
!
stcapp supplementary-services
 port 2/0/0
  fallback-dn 301
 port 2/0/1
  fallback-dn 302
 port 2/0/2
  fallback-dn 303
!
stcapp call-control mode feature
 conference *3
!
!
voice-card 0
!
!
!
voice service voip
 fax protocol t38 nse force version 0 ls-redundancy 0 hs-redundancy 0 fallback none
!
!
!
!
!
!
license udi pid VG350-SPE150/K9 sn FOC22326ZN4
license accept end user agreement
license boot module vg350 technology-package securityk9
license boot module vg350 technology-package uck9
license boot module vg350 technology-package datak9
license boot module vg350 technology-package NtwkEssSuitek9
license boot module vg350 technology-package CollabProSuitek9
hw-module pvdm 0/0
!
hw-module sm 2
!
hw-module sm 4
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
interface Embedded-Service-Engine0/0
 no ip address
 shutdown
!
interface GigabitEthernet0/0
 ip address 10.1.2.25 255.255.255.0
 duplex auto
 speed auto
!
interface GigabitEthernet0/1
 no ip address
 shutdown
 duplex auto
 speed auto
!
interface GigabitEthernet0/2
 no ip address
 shutdown
 duplex auto
 speed auto
!
ip forward-protocol nd
!
!
no ip http server
no ip http secure-server
ip tftp source-interface GigabitEthernet0/0
ip route 10.1.0.0 255.255.0.0 10.1.2.250
!
ipv6 ioam timestamp
!
!
!
control-plane
!
!
voice-port 0/0/0
!
voice-port 0/0/1
!
voice-port 0/0/2
!
voice-port 0/0/3
!
voice-port 2/0/0
 timeouts initial 60
 timeouts interdigit 60
 timeouts ringing infinity
!
voice-port 2/0/1
 timeouts initial 60
 timeouts interdigit 60
 timeouts ringing infinity
!
voice-port 2/0/2
 timeouts initial 60
 timeouts interdigit 60
 timeouts ringing infinity
!
voice-port 2/0/3
!
voice-port 2/0/4
!
voice-port 2/0/5
!
voice-port 2/0/6
!
voice-port 2/0/7
!
voice-port 2/0/8
!
voice-port 2/0/9
!
voice-port 2/0/10
!
voice-port 2/0/11
!
voice-port 2/0/12
!
voice-port 2/0/13
!
voice-port 2/0/14
!
voice-port 2/0/15
!
voice-port 2/0/16
!
voice-port 2/0/17
!
voice-port 2/0/18
!
voice-port 2/0/19
!
voice-port 2/0/20
!
voice-port 2/0/21
!
voice-port 2/0/22
!
voice-port 2/0/23
!
voice-port 2/0/24
!
voice-port 2/0/25
!
voice-port 2/0/26
!
voice-port 2/0/27
!
voice-port 2/0/28
!
voice-port 2/0/29
!
voice-port 2/0/30
!
voice-port 2/0/31
!
voice-port 2/0/32
!
voice-port 2/0/33
!
voice-port 2/0/34
!
voice-port 2/0/35
!
voice-port 2/0/36
!
voice-port 2/0/37
!
voice-port 2/0/38
!
voice-port 2/0/39
!
voice-port 2/0/40
!
voice-port 2/0/41
!
voice-port 2/0/42
!
voice-port 2/0/43
!
voice-port 2/0/44
!
voice-port 2/0/45
!
voice-port 2/0/46
!
voice-port 2/0/47
!
voice-port 4/0/0
 timeouts initial 60
 timeouts interdigit 60
 timeouts ringing infinity
!
voice-port 4/0/1
 timeouts initial 60
 timeouts interdigit 60
 timeouts ringing infinity
!
voice-port 4/0/2
!
voice-port 4/0/3
!
voice-port 4/0/4
!
voice-port 4/0/5
!
voice-port 4/0/6
!
voice-port 4/0/7
!
voice-port 4/0/8
!
voice-port 4/0/9
!
voice-port 4/0/10
!
voice-port 4/0/11
!
voice-port 4/0/12
!
voice-port 4/0/13
!
voice-port 4/0/14
!
voice-port 4/0/15
!
voice-port 4/0/16
!
voice-port 4/0/17
!
voice-port 4/0/18
!
voice-port 4/0/19
!
voice-port 4/0/20
!
voice-port 4/0/21
!
voice-port 4/0/22
!
voice-port 4/0/23
!
voice-port 4/0/24
!
voice-port 4/0/25
!
voice-port 4/0/26
!
voice-port 4/0/27
!
voice-port 4/0/28
!
voice-port 4/0/29
!
voice-port 4/0/30
!
voice-port 4/0/31
!
voice-port 4/0/32
!
voice-port 4/0/33
!
voice-port 4/0/34
!
voice-port 4/0/35
!
voice-port 4/0/36
!
voice-port 4/0/37
!
voice-port 4/0/38
!
voice-port 4/0/39
!
voice-port 4/0/40
!
voice-port 4/0/41
!
voice-port 4/0/42
!
voice-port 4/0/43
!
voice-port 4/0/44
!
voice-port 4/0/45
!
voice-port 4/0/46
!
voice-port 4/0/47
!
mgcp behavior rsip-range tgcp-only
mgcp behavior comedia-role none
mgcp behavior comedia-check-media-src disable
mgcp behavior comedia-sdp-force disable
!
mgcp profile default
!
sccp local GigabitEthernet0/0
sccp ccm 10.1.54.203 identifier 1 version 7.0
sccp
!
sccp ccm group 1
 associate ccm 1 priority 1
!
!
ccm-manager config server 10.1.54.203  
ccm-manager sccp local GigabitEthernet0/0
ccm-manager sccp
!
dial-peer voice 999201 pots
 service stcapp
 port 2/0/1
!
dial-peer voice 999400 pots
 service stcapp
 port 4/0/0
!
dial-peer voice 999200 pots
 service stcapp
 port 2/0/0
!
dial-peer voice 999202 pots
 service stcapp
 port 2/0/2
!
dial-peer voice 999401 pots
 service stcapp
 port 4/0/1
!
!
!
!
line con 0
line aux 0
line 2
 no activation-character
 no exec
 transport preferred none
 stopbits 1
line vty 0 4
 password <removed>
 login
 transport input all
line vty 5 15
 password <removed>
 login
 transport input all
!
scheduler allocate 20000 1000
ntp server 10.1.54.7
!
end

2 Replies 2

amalmichaelvj
Level 1
Level 1

Anyone have previous experience in this please update..

Amit23
Level 4
Level 4

Hi Amal,

please try below steps:

User in basic call mode presses hookflash to get the first dial tone, then dials an extension number to connect to a second call. When the second call is established, user presses hookflash to get feature tone and then dials #3 to initiate a three-party conference.
Call Forward All Cancel

Cancels an active CFA condition.
    

User dials FAC prefix and call-forward-cancel code. Default prefix and code is **2.

After CFA is canceled, user hears a confirmation tone when the handset is picked up to indicate incoming calls are no longer being forwarded.

Note The stcapp feature access-code command must be enabled on the Cisco voice gateway.

Call Transfer

Connects call to a third party that the phone user dials.
    

During an active call, user presses hookflash and receives dial tone. User dials number for transfer and either stays online to announce (consultive transfer) or hangs up (blind transfer). When user hangs up, the call is transferred.

Note When blind transfer is configured in Cisco Unified CME, the phone user does not have to hang up; the call is transferred when Cisco Unified CME receives the dialed number.

Warm Regard's
Amit Sahrma
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