CiscoDRFFailure

[Hariharan Padmanabhan]

Hi Team,

I have received following error message from RTMT. Please let me know if someone faced this of kind of issue earlier.

CiscoDRFFailure Reason : DRF was unable to backup component REPORTER.Error :  Unable to transfer the tar file over SFTP channel as currently configured SFT  AppID : Cisco DRF Master ClusterID : NodeID : cucm01 . The alarm is generated on  Sun May 13 21:35:15 EDT 2012.

Thanks in advance !!!!

[kstaples]

I had a client who was using a sftp/ftp client called cerberus software. within this client there was a keep alive or an alive timer that was causing the back up to fail. disabling this timer, helped the backup to complete successfully. now my customer is running cucm 7.1.5, which may be a different version than what your running, but maybe one of the software clients your using has a alive timer that can be disabled.

also cerberus is not one of the cisco supported SFTP/FTP clients. below are a list of those cisco

recommended clients.

These SFTP servers are supported and recommended. You can use any one of these SFTP

servers:

• Open SSH—for Unix systems

• Cygwin—http://sshwindows.sourceforge.net/

• Titan—http://www.titanftp.com/

• GlobalSCAPE EFT Server—formerly known as GlobalSCAPE's Secure FTP Server

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_configuration_example091

86a0080ab9fc0.shtml

other clients may work as a means of DRS backups, but their not supported.

[pardha saradhi saladi]

Hi

use freeftp it will help u