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Davide Fiumi
Beginner

Click-to-call - zero for external calls

HI,

i'm using CLICK TO CALL to dial numbers from web page.

I read numbers from a db but they haven't zero for external calls and i can't modify the db so i asky you:

Can I post to clickToDIal application a param (0) to add to number for external call?

thanks

1 ACCEPTED SOLUTION

Accepted Solutions
bvanturn
Cisco Employee

Indeed application dial rules is what you can use. It is explained here:

http://tools.cisco.com/squish/56877

You can also disable dial rules and configure fixed values as outlined here:

http://tools.cisco.com/squish/F1DdD

View solution in original post

2 REPLIES 2

Yes. Configure Application Dial Rules and CUCM will modify the number before dialing it. Also do not forget to enable the Apply Application Dial Rules on SOAP Dial Request service parameter on the WebDialer service.

bvanturn
Cisco Employee

Indeed application dial rules is what you can use. It is explained here:

http://tools.cisco.com/squish/56877

You can also disable dial rules and configure fixed values as outlined here:

http://tools.cisco.com/squish/F1DdD

View solution in original post

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