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alexis.katsavras
Beginner

CM 7 OS Administrator ID

Hi there,

During the installation of CM 7 I missed spelled the username for the Administrator O/S account. Is there a way to change it? (the ssh login username)

I found how to recover the password, how to change the username and password for the Administrator that is used through the web page (ccmadmin) but nothing on the O/S User ID

Cheers

Alexis

http://www.netpacket.co.uk/ http://www.blog.netpacket.co.uk/
2 ACCEPTED SOLUTIONS

Accepted Solutions
bvanturn
Cisco Employee

Afaik the OS Administrator account can not be modified after the installation.
The only way is create an additional administrator account (with the privilege issue as you found out already)
Or alternatively do a rebuilt and restore, that will do the trick as well

View solution in original post

I apologize, I got a bit off track here.  Your original post mentioned changing the ccmadmin which is the typical application admin password.  As far as the platform administrator, it gets set once.  So, short of rebuild (as you said) then your SSH/CLI user is going to remain the same.   The following commands only apply to the Application Administrator ID (for CCM Admin access):

utils reset_ui_administrator_name

utils reset_ui_administrator_password

Sorry for any confusion there...I'll make it up somewhere else.

Hailey

Please rate helpful posts!

View solution in original post

12 REPLIES 12
Tommer Catlin
Advocate

You can login into SSH and simply create a new admin account, leave the existing there that is mispelled.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/cli_ref/7_0_1/cli_ref.html#wp39889    

Thanks for the reply.

I have already tried but but the issue is that it only allows me to create an account with privilege level 2.

When i do "show accounts" the mispelt account has privilege level 4.

Alexis

http://www.netpacket.co.uk/ http://www.blog.netpacket.co.uk/

Did you just install it? I think you can use the DR disc to reset it. Or

reinstall it. Or open a tac case and have them rename it in the Root. I

thought there was a rename it, but I guess not. I know you can reset the

password on that account..

On Mon, Nov 15, 2010 at 3:11 PM, alexis.katsavras <

did the install a few hours ago. I do have the DR disks but again all

i can find is how to reset the password. Is there a way to reset the user name using the DR disks?

If not i guess a re-install is going to have to be

thanks

alexis

http://www.netpacket.co.uk/ http://www.blog.netpacket.co.uk/

Check this thread out.

Cheers!

https://supportforums.cisco.com/message/1140646#1140646

On Mon, Nov 15, 2010 at 5:13 PM, alexis.katsavras <

I've tested changing admin names via CLI without issue.  Just make sure to reboot when you're done (whether it says to or not).

Hailey

Please rate helpful posts!

bvanturn
Cisco Employee

Afaik the OS Administrator account can not be modified after the installation.
The only way is create an additional administrator account (with the privilege issue as you found out already)
Or alternatively do a rebuilt and restore, that will do the trick as well

View solution in original post

yeap at the end of the day a rebuild was the solution, which was fine as its a new install

Alexis

http://www.netpacket.co.uk/ http://www.blog.netpacket.co.uk/

I apologize, I got a bit off track here.  Your original post mentioned changing the ccmadmin which is the typical application admin password.  As far as the platform administrator, it gets set once.  So, short of rebuild (as you said) then your SSH/CLI user is going to remain the same.   The following commands only apply to the Application Administrator ID (for CCM Admin access):

utils reset_ui_administrator_name

utils reset_ui_administrator_password

Sorry for any confusion there...I'll make it up somewhere else.

Hailey

Please rate helpful posts!

View solution in original post

Hi

I already changed the password to access the CUCM by web (/ccmadmin -> User management).

I'm looking for command on SSH console "set password admin" to changes the password for the Operating System Administrator, no application password. Is it the correct procedure ? the reboot is necessary?
I need just reset the password where I access the CUCM by SSH.

Cheers
Bruno Rangel
Please remember to rate helpful responses using the star bellow and identify helpful or correct answers

To reset the Platform Administrator password (i.e., for login to CLI or OS Administration page), you use the "set password admin" command on the CLI interface.  I don't believe a reboot is required; however, the system will typically prompt you when entering the command if further action is needed.

Hailey

Please rate helpful posts!

Hi

It's working thanks David!!!

Sorry the delay

Cheers
Bruno Rangel
Please remember to rate helpful responses using the star bellow and identify helpful or correct answers
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