CME 8.8 System Speed Dials

[jameskuder]

We have a system that is running CME version 8.8 with 6945 IP Phones. It appears that these phones only allow for 3 personal speed dials. Is there a way to setup system speed dials? If so, how many?

[Rob Huffman · Accepted solution]

Hi James,

This may be helpful

Bulk-Loading Speed Dial Numbers

In Cisco Unified CME 4.0 and later versions, up to ten text files  containing lists of many speed-dial numbers can be loaded into flash,  slot, or TFTP locations to be accessed by phone users. The ten files can  hold a total of up to 10,000 numbers. Each list holds numbers that are  in an appropriate format for dialing from IP phones and SCCP-enabled  analog phones.

Up to ten bulk speed-dial lists can be created. These lists might be  corporate directory lists, regional lists, or local lists, for example.  The speed-dial numbers in these lists can be system-level (available to  all ephones) or personal (available to one or more specified ephones).  Each list receives a unique speed-dial list ID number (sd-id) between  0 and 9.

Speed-dial list ID numbers that are not used for global speed-dial lists  are available to identify personal, custom lists that are associated  with individual phones.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmespeed.html#wp1033709

Cheers!

Rob

"Why not help one another on the way" - Bob Marley

[jameskuder]

Thanks Rob!

I am not seeing what format the speed dials need to be list in the txt files as to numbering them and what numbers they will dial or how to access them from phone once setup.

[Rob Huffman]

Hi James,

No worries

Bulk Speed-Dial List Entry

Field	Description
index	Zero-filled number that uniquely identifies this index entry. Maximum  length: 4 digits. All index entries must be the same length.
digits	Telephone number to dialed. Represents a fully qualified E.164 number. Use a comma (,) to represent a one-second pause.
name	(Optional) Alphanumeric string to identify a name, up to 30 characters.
hide	(Optional) Enter hide to block the display of the dialed number.
append	(Optional) Enter append to allow additional digits to be appended to this number when dialed.

The following is a sample bulk speed-dial list:

01,5550140,voicemail,hide,append

90,914085550153,Cisco extension,hide,append

11,9911,emergency,hide,

91,9911,emergency,hide,

08,110,Paging,,append

SUMMARY STEPS

1. enable

2. configure terminal

3. telephony-service

4. bulk-speed-dial list list-id location

5. bulk-speed-dial prefix prefix-code

6. end

DETAILED STEPS

	Command or Action	Purpose
Step 1	enable Example: Router> enable	Enables privileged EXEC mode. •Enter your password if prompted.
Step 2	configure terminal Example: Router# configure terminal	Enters global configuration mode.
Step 3	telephony-service Example: Router(config)# telephony-service	Enters telephony-service configuration mode.
Step 4	bulk-speed-dial list list-id location Example: Router(config-telephony)# bulk-speed-dial list 6  flash:sd_dept_0_1_8.txt	Identifies the location of a bulk speed-dial list. •list-id—Digit that identifies the list to be used. Range is 0 to 9. •location—Location of the bulk speed-dial text file in URL format. Valid storage locations are TFTP, Slot 0/1, and flash memory. •This command can also be configured in ephone configuration mode for specific phones.
Step 5	bulk-speed-dial prefix prefix-code Example: Router(config-telephony)# bulk-speed-dial prefix  #7	Sets the prefix code that phone users dial to access speed-dial numbers from a bulk speed-dial list. •prefix-code—One-  or two-character access code for speed dial. Valid characters are  digits from 0 to 9, asterisk (*), and pound sign (#). Default is #.
Step 6	end Example: Router(config-telephony)# end	Returns to privileged EXEC mode.

To place a call to a speed-dial entry in a list, the phone user must  first dial a prefix, followed by the list ID number, then the index for  the bulk speed-dial list entry to be called.

So, if the example list (shown above) was list number 7 with the default prefix, and we wanted to dial

914085550153 the user would actually dial #790.

Make sense? it takes some experimenting

Cheers!

Rob

"Why not help one another on the way" - Bob Marley