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Beginner

CME: Extension mobility

Dear all

We used CME 7.1 with c2800nm-spservicesk9-mz.124-24.T1.bin on 2851 box , connected via a E1 to PSTN.

We have a major problem with the extension when it is not logged, when an external call is made to this extension the signaling sent by CME is recognized as "the number dialed does not exist". Please your guideline is required.

Best regards

Gvo.

9 REPLIES 9
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Cisco Employee

Can you provide the current running configuration of the CME router?

-Felipe

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Thanks Felipe, find attached the configuration

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Can you collect the following debugs for a call which demonstrates the problem.

debug vpm signal

debug isdn q931

debug voip ccapi inout

Please note the calling and called party numbers.

-Felipe

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Hi Felipe

Sorry for delay  ....

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What extension were you calling? What was the calling party number?

-Felipe

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Hi Felipe

debug 01 extension A:
Time: 14:44
Source: 24139033
Destination: 8284451
Time: 14:47
Source: 81080971
Destination: 8284451

debug 02 extension B:
Time: 14:52
Source: 24139033
Destination: 8284453
Time: 14:53
Source: 81080971

Destination: 8284453

Thanks for helpme

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Do you want the calls to go to voicemail or do you just want the message played to the calling party to be different?

-Felipe

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Hi Felipe

I need the phone just to ring or the call to be re-directed to pilot..

Salu2 y gracias

Gvo

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Hi Gustavo

You have a nice solution.

I am implementing it but users complies that ist not god to have two number when they are calling internaly , I means when they are loged at the distination apear one number ( user - profile ) , and when they are not loged apears other number ( logout profile ) .

You have this situation too ?

Concerning you question , I am using call forward to an pilot hunt group sucess

Regards