CME: how to get custom MOH to always start from the beginning...

[rdossouvi]

Got custom MOH to work fine except that it doesn't start from the begining when invoked. Looks like it just starts from where it last stopped.

Anyhing i am missing here? Thanks,

[Payal Bhaduri · Accepted solution]

Hi,

This is working as designed.

The MoH is a shared resource that can be listened to by multiple callers at the same time.

There is only a single media stream available, so all users are listening to the exact

same part of the file at the same time. For example if user X is put on hold and then 2

seconds later, user Y is put on hold, then X and Y are listening to the same exact audio,

and not Y listening 2 seconds behind X.

The flash file system in the ISR routers does not have adequate performance for each

caller to get their own media stream.

[rdossouvi]

That make sense. Thanks man.