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jlmiller78M
Beginner

Configuration Professional and Voicemail / Mailboxes tab unavailable

Hello everyone,

I am attempting to use Unified Communications under Cisco Configuration Professional to configure Voicemail and Mailboxes.

Both the 'Voicemail' selection on the left column and the 'Mailbox' tab under UC, Phones and Users are not selectable (not highlighted).

What would be the cause of this?  Licensing, or something else?

Thanks in advance for any suggestions.

Jim

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