06-20-2011 03:10 PM - edited 03-19-2019 03:08 AM
Running Cisco Unity Express 8.0.2.
Customer is complaining that each message has, what I'll call an envelope (gives the time the message was received, among other things), that's unable to be interrupted, by a keystroke. He just wants to get to the message.
Is that configurable? Hopefully by inbox?
Solved! Go to Solution.
06-23-2011 05:59 AM
Hi Al,
Sorry my friend, this is a System-Wide setting and has not changed even in the newest
CUE version (8.6)
http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/administrator/AA_and_VM/guide/features.html
Cheers!
Rob
06-21-2011 05:22 AM
Hi Al,
This behavior can be changed
To specify that only a subset of the system-wide message properties (envelope) are played for regular voice-mail messages, use the voicemail conversation subscriber msg-properties brief command in Cisco Unity Express configuration mode. Use the no or default form of this command to restore to the default state of playing sender information, date, and time in the message properties (envelope).
voicemail conversation subscriber msg-properties brief
no voicemail conversation subscriber msg-properties brief
default voicemail conversation subscriber msg-properties brief
This command has no arguments or keywords.
The sender information, date, and time in the message properties (envelope) are played.
Cisco Unity Express configuration
Use the voicemail conversation subscriber msg-properties brief command in Cisco Unity Express configuration mode to specify that only a subset of the system-wide message properties (envelope) played on by voice mail for regular messages. By default, all of the standard message properties are played. When you use this command, the sender information, date, and time are stripped from the message properties playback.
There is an interaction with the setting of the voicemail conversation msg-properties day-of-week command because if brief message properties is enabled, the day-of-week setting has no impact.
The following example strips the sender information, date, and time from the message properties playback:
se-10-0-0-0# config t
se-10-0-0-0(config)# voicemail conversation subscriber msg-properties brief
http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel3_2/Command/v_cmds.html#wp1019294
Cheers!
Rob
06-22-2011 03:47 PM
This looks like it's a global setting. Is there a way to change the behavior by voicemail Inbox?
06-23-2011 05:59 AM
Hi Al,
Sorry my friend, this is a System-Wide setting and has not changed even in the newest
CUE version (8.6)
http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/administrator/AA_and_VM/guide/features.html
Cheers!
Rob
06-23-2011 05:38 PM
Thanks.
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