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Configuring Unity Express Message Envelopes

arsparks
Level 1
Level 1

Running Cisco Unity Express 8.0.2.

Customer is complaining that each message has, what I'll call an envelope (gives the time the message was received, among other things), that's unable to be interrupted, by a keystroke.  He just wants to get to the message.

Is that configurable?  Hopefully by inbox?

1 Accepted Solution

Accepted Solutions

Rob Huffman
Hall of Fame
Hall of Fame

Hi Al,

Sorry my friend, this is a System-Wide setting and has not changed even in the newest

CUE version (8.6)

http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/administrator/AA_and_VM/guide/features.html

Cheers!

Rob

View solution in original post

4 Replies 4

Rob Huffman
Hall of Fame
Hall of Fame

Hi Al,

This behavior can be changed

voicemail conversation subscriber msg-properties brief

To specify that only a subset of the system-wide message properties (envelope) are played for regular voice-mail messages, use the voicemail conversation subscriber msg-properties brief command in Cisco Unity Express configuration mode. Use the no or default form of this command to restore to the default state of playing sender information, date, and time in the message properties (envelope).

voicemail conversation subscriber msg-properties brief

no voicemail conversation subscriber msg-properties brief

default voicemail conversation subscriber msg-properties brief

Syntax Description

This command has no arguments or keywords.

Command Default

The sender information, date, and time in the message properties (envelope) are played.

Command Modes

Cisco Unity Express configuration

Command History


Cisco Unity Express Version
Modification

3.0

This command was introduced.

Usage Guidelines

Use the voicemail conversation subscriber msg-properties brief command in Cisco Unity Express configuration mode to specify that only a subset of the system-wide message properties (envelope) played on by voice mail for regular messages. By default, all of the standard message properties are played. When you use this command, the sender information, date, and time are stripped from the message properties playback.

There is an interaction with the setting of the voicemail conversation msg-properties day-of-week command because if brief message properties is enabled, the day-of-week setting has no impact.

Examples

The following example strips the sender information, date, and time from the message properties playback:

se-10-0-0-0# config t

se-10-0-0-0(config)# voicemail conversation subscriber msg-properties brief

http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel3_2/Command/v_cmds.html#wp1019294

Cheers!

Rob

This looks like it's a global setting.  Is there a way to change the behavior by voicemail Inbox?

Rob Huffman
Hall of Fame
Hall of Fame

Hi Al,

Sorry my friend, this is a System-Wide setting and has not changed even in the newest

CUE version (8.6)

http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/administrator/AA_and_VM/guide/features.html

Cheers!

Rob

Thanks.