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Contact Center Express - Change the password

All,

Does anyone know how I change the password for Web access Contact Center Express through access OS Admin?

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Hi Luciane.

Once you haven't any access to your box, the good thing will be  think in open a Cisco TAC Case.

Please rate helpful posts !

Cheers
Bruno Rangel
Please remember to rate helpful responses using the star bellow and identify helpful or correct answers

View solution in original post

4 REPLIES 4
anchoudh
Engager

Hi Luciane,

Are you planning to change the password of the UCCX admin user ? if yes, than you need to go to CUCM Admin->End user page and select this user and do it.

Or if your query is different than the above, you can refer the below CLI link for more information.

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_8_5/configuration/guide/uccx851cli.pdf

Hope this helps.

Anand

Please rate helpful posts !!

Hi Anand,

I want to access the administration page UCCX and I can not.

I did an integration with LDAP (OpenLDAP). This may be the cause, right? If it is an End User, I probably lost it.

Luciane de Medeiros

Hi Luciane.

Once you haven't any access to your box, the good thing will be  think in open a Cisco TAC Case.

Please rate helpful posts !

Cheers
Bruno Rangel
Please remember to rate helpful responses using the star bellow and identify helpful or correct answers

View solution in original post

Muk AD
Beginner
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