We have CUPS integrated with Active Directory and I have the correct extension on the user in Active Directory and the correct fields mapped (other users are correct), but when I hover over a contact in CUPC or double click the contact and dial them it has the wrong extension. I've looked everywhere I know to look, but something is not getting updated.
If it makes any difference the users I'm experiencing the problem with have been moved to a different extension or had the wrong extension initially.
So what you are saying is, you use an LDAP profile in CUPC and you have changed the phone details in AD for a particular user. but then when you search for that user in CUPC, it finds that user, but does not reflect the change you have just made?
what attribute are you changing in AD, and what attribute is used in CUPS to display the phone number?
============================= Please remember to rate useful posts, by clicking on the stars below.
Please remember to rate useful posts, by clicking on the stars below.
If I search for the user it finds them correctly and has the correct extension. If I add them to my contacts it has the wrong extension under "work". So it looks like AD is updated, but the contact isn't?
Hello, We have been facing issues with backup of drfcomponent.XML & Processnode.XML files to our backup servers during scheduled Backup in our CUCM 11.0 servers.We have been using Titan FTP server for Backup. I see error on backup statusERRO...
To participate in this event, please use the button to ask your questions
At the beginning of 2020, no one would have imagined the changes in work and learning habits that we would face in the foll...
We have a manager that's left and we want to let callers know to call the new manager at a different number, but we don't want the caller to be able to leave a message. Can a voicemail box be setup to work this way?If so, how? Thanks Kelvin
Hi We have CM 11.5 and jabber 12.6 some of our users are receiving incorrect user name or password login, we can confirm the credentials are correct, not all of them are facing the issue some of the users are able to login while others get the ...