Converting CUCM user from local to LDAP synchronized

[hartgravesc1]

Hello.

I am trying to convert a few local users to users that have been synchronized with LDAP. When I am on the End user configuration page, I cannot seem to find anything that would relate to synchronizing with LDAP. Also, if I try to create them from scratch, it automatically creates them as local. Any thoughts?

Thanks.

[Jaime Valencia]

Once you configure all your LDAP sync, if the userID from LDAP matches that of your local users, they'll become LDAP users, otherwise, they'll remain as local users.

It's expected that if you create them in CUCM they'll be local users, if they meet the above criteria, they'll become LDAP after the sync schedule kicks in.

[hartgravesc1]

Jaime,

I am a local user, and my username in CUCM is the same as my alias in AD, yet I am not syncing. Is there an option that allows a user to be synced?

[Jaime Valencia]

Make sure your user has lastname and phone configured, and check your LDAP filter.

[hartgravesc1]

Everything is definitely set up correctly. We were migrating from and older call manager to a new call manager, and were having some troubles with importing certain people, as the Ip phone field was getting blasted away in AD. To the people that was happening to, our consultant converted them to local users. Is there any way to simply reverse this, or do I have to resync LDAP and see if it works?

[Jaime Valencia]

Local user will ONLY be turned into LDAP users after the LDAP sync finds them, either doing a manual sync, or waiting for the scheduled sync.

[hartgravesc1]

Jaime,

I ensured all fields are correct, and our security/server guy added my phone number into FIM, and I ran a full manual sync, and I am still an active local user.

[Jaime Valencia]

Sometimes restarting the LDAP service does the trick, if not then you want to take a look into the LDAP traces from CUCM to find out the reason the user is not being synced from LDAP.

[hartgravesc1]

I ended up deleting my account and recreating it from scratch. After that, it synced with LDAP. Unfortunately I lost my CSF, is there any way to do this without having to delete a user account?

[Jaime Valencia]

No way to answer that without actually knowing what was wrong with that account.