COP File

[shaffizaks]

Hi,

I want to know what exactly the cop file is?

1. Before upgrading UCCX or CUCM  from one version to another version need to install cop file, but why

2. Without cop file its possible to upgrade the UC Version. If yes, then why we required this.

3.What cop file contains?

Thanks in advance

[Manish Gogna]

Hi,

Since you have not specified any versions i would suggest that you check the following links for Upgrade guides of CUCM and UCCX

http://www.cisco.com/c/en/us/support/unified-communications/unified-communications-manager-callmanager/products-installation-guides-list.html

http://www.cisco.com/c/en/us/support/customer-collaboration/unified-contact-center-express/products-installation-guides-list.html

If you check the upgrade planning sections of these guides they list the details of the cop files needed, for example

Table 2 Cisco Unified Communications Manager Upgrade Paths, Release 11.0(1)

From	To	Upgrade Type
7.x and older: upgrade to 8.6 first, then upgrade to 11.0(1)	11.0(1)	Refresh upgrade Required COP files: ciscocm.refresh_upgrade_<latest_version>.cop.sgn ciscocm.version3-keys.cop.sgn Optional COP files: ciscocm.free_common_space_v<latest_version>.cop.sgn
8.0(x) to 8.5(x)	11.0(1)
8.6(x) to 9.x	11.0(1)
10.x	11.0(1)	Standard upgrade; no COP files required

You can find more details about these cop files by checking their Readme files from the download links.

HTH

Manish

[Jaime Valencia]

In short, they're patches for the system.

Whether you need a COP file or not, is determined by the upgrade path. And that you find after reading the upgrade guide and RN.

if it says it's required, is because it does a change to the system, or installs something, that is required for you to upgrade the system.

For example, the V3 RSA keys add the new keys that are used to sign the new ISO images, FW, etc. If you do not install that COP, the UC app won't recognize the new signature.

Think of them as the pre-requisites for a Windows app.

[H-Alashi]

Hi all,

I did bring this answer from another topic but it might helps you;

• What is a COP file ?

COP stands for “Cisco Options Package”.

It's a compressed TAR/RPM file that has a .cop file extension. 

The software installer untars the cop file and looks for a “copstart.sh” script inside it.

The copstart.sh script contains all the logic to install the accompanying files.

This script runs with root privileges.

• Is a COP file mandatory for ALL customers ?

Not always (It depends)

There are some COP files which are needed for ALL customers, and they get posted along with the UCCX image in CCO (Cisco Connection Online)

There are COPs posted along with 8.5(1)SU1 version which is applicable for all the customers. 

In most cases, we do provide COPs to individual customers.

• Can COP files be UnInstalled ?

Nope, COP files CAN NOT BE UNINSTALLED. 

A special request needs to be placed to the Engineering Team (BU), who will prepare a Reverse-COP to undo the changes to the COP file provided.

Otherwise, the Engineering Team can manually uninstall the COP file.

AFAIK there is an enhancement bug request for this, but to the day it is not possible to uninstall .COP files without reinstalling the system.
>
Here is the enhancement bug ID: CSCsk79534
>
https://tools.cisco.com/bugsearch/bug/CSCsk79534

Uploading/Installing a COP file to CUCM for CTS 1.8+
>
https://supportforums.cisco.com/document/103466/uploadinginstalling-cop-file-cucm-cts-18
>
http://www.cisco.com/c/en/us/td/docs/telepresence/cucm_cts/cucm_cts_admin_book/guide/cucm_cts_admin/cucm_cts_admin_managefiles.pdf

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Packet capture from the IP phone registered to CME
>
https://supportforums.cisco.com/document/12335066/packet-capture-ip-phone-registered-cme

copied >> @Mohit Grover

Best Regards,