CP-7960 or 7961 support Blind Transfer

[cm6043]

Hi all,

Could anyone know if CP-7960 or 7961 support blind transfer ?

Cheers

Leung Che Man

[Terry Cheema · Accepted solution]

From memory I think they do - remember using 7960 or 40. You can just try, answer the call>transfer>dial>transfer. Or for pure blind transfer there was a service parameter Transfer on-hook that needs to be enabled in CUCM if you just want to hang up after the transfer. (Since you haven't posted any info I am guessing your call control is CUCM)

-Terry

Please rate all helpful posts

[cm6043]

Hi Terry,

They just upgrade the call manager CUCM from 7.1.5 to 10.5

The users do the transfer as follows but failed

answer the call>transfer>dial>transfer -----> failed to transfer the call

Cheers

Leung Che Man

[faycal.rabahi]

Hello,

The blind transfer should work, but if it external call and you want to transfer to external number you have to enable off-net to off-net transfer in service parameter (Block OffNet To OffNet Transfer  -->false)

Please rate if it help.

Regards

[cm6043]

Hi all,

I have enabled the following then the user accept the function.

"service parameter Transfer on-hook that needs to be enabled in CUCM "

Thanks

Leung CHe Man