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CTI Manager Restart

Joe Della Valle
Level 1
Level 1

How do I restart the CTI Mananger?

I am new to the system and may have a sunc issue and need to restart it?

Thanks...

1 Accepted Solution

Accepted Solutions

Rob Huffman
Hall of Fame
Hall of Fame

Hi Joe,

Cisco Unified Serviceability> Control Center> Features Services

Feature Services

In Cisco Unified Serviceability, you can activate, start, and stop feature services. Activation turns on and starts the service. After you activate a service in the Service Activation window, you do not need to start it in the Control Center—Feature Services window. If the service does not start for any reason, you must start it in the Control Center—Features Services window.

After the Cisco Unified Communications Manager installation, the system does not automatically activate feature services, which are related services that are required if you want to use Cisco Unified Communications Manager features; for example, Cisco Unified Communications Manager Assistant or Serviceability Reports Archive. After you activate feature services, you can modify associated service parameters in Cisco Unified Communications Manager Administration.

If you are upgrading Cisco Unified Communications Manager, those services that you activated on the system prior to the upgrade automatically activate and start after the upgrade.

In the Service Activation window, Cisco Unified Serviceability categorizes feature services into the following groups:

Database and Admin Services

Performance and Monitoring Services

CM Services

CTI Services

CDR Services

Security Services

Directory Services

Voice Quality Reporter Services

In the Control Center—Feature Services window, Cisco Unified Serviceability categorizes services into the same groups that display in the Service Activation window.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/6_0_1/admin/sasrvdes.html#wp1064076

Cheers!

Rob

View solution in original post

3 Replies 3

Jaime Valencia
Cisco Employee
Cisco Employee

You can restart most services thru the serviceability portal, just a few like tomcat require CLI.

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

Rob Huffman
Hall of Fame
Hall of Fame

Hi Joe,

Cisco Unified Serviceability> Control Center> Features Services

Feature Services

In Cisco Unified Serviceability, you can activate, start, and stop feature services. Activation turns on and starts the service. After you activate a service in the Service Activation window, you do not need to start it in the Control Center—Feature Services window. If the service does not start for any reason, you must start it in the Control Center—Features Services window.

After the Cisco Unified Communications Manager installation, the system does not automatically activate feature services, which are related services that are required if you want to use Cisco Unified Communications Manager features; for example, Cisco Unified Communications Manager Assistant or Serviceability Reports Archive. After you activate feature services, you can modify associated service parameters in Cisco Unified Communications Manager Administration.

If you are upgrading Cisco Unified Communications Manager, those services that you activated on the system prior to the upgrade automatically activate and start after the upgrade.

In the Service Activation window, Cisco Unified Serviceability categorizes feature services into the following groups:

Database and Admin Services

Performance and Monitoring Services

CM Services

CTI Services

CDR Services

Security Services

Directory Services

Voice Quality Reporter Services

In the Control Center—Feature Services window, Cisco Unified Serviceability categorizes services into the same groups that display in the Service Activation window.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/6_0_1/admin/sasrvdes.html#wp1064076

Cheers!

Rob

Rob Huffman
Hall of Fame
Hall of Fame

Hey Java,

Nice work my friend +5 points

Cheers!

Rob