CTIOS is not allowing silent monitor

[UlisesBabb]

Hello,

We are going through a problem in which CTIOS is not allowing us to monitor our agents, I read in a different post that the driver PRO/1000 7.2.17.803 should be installed, however I cant find it anywhere, does anyone jnows where we can download it from?

[diwakar.d]

Hi,

In most cases the NIC manufacturer would provide the driver updates, Can you please provide more information to analyze it further:

IPCC Version

Current Client NIC make, model and version

Error message (screenshot)

Thanks,