Dear forum users.
I have the following:-
CUAC System Version: 10.5.2.10-15
CUCM System version: 10.5.2.10000-5
I am not sure if this is a bug or technical deficiency but either way it needs to be fixed ASAP. In CUAC, when you create new CTI RP triggers for a queue, it does not put the DN Calling Search Space in for the call forward/unregistered to either the backup trigger or where ever it should go. It does put the destination though, but this is useless without a corresponding CSS. Just to really rub salt in the wound, you put in the forward CSS (either by export, edit and import or manual), and next time you do a CUAC/CUCM sync it wipes them again so you have to go and do it all over again.
I couldn't see a bug ID for this but I can't be the first person to complain about this surely?!!
The Template device config applies to both CTI RP's and ports.
Please make all necessary changes on the template and perform a CUCM sync in the CUAC webadmin.