Upgrading from CUAC 10.5 to 12. I built a new server, and migrated the database. I am not able to login to the application administrator. The password that works on the original production box does not work on the migrated, neither does cisco or CISCO. I found an article for changing the password on v8 with a SQL query, but when I run the query I get an error.
UPDATE [ATTCFG].[dbo].[Agent_Details] SET Password = NULL WHERE Login_Type = 'SUP' AND Login_Name = 'ADMIN'
Invalid column name 'Password'.
Is there a password recovery procedure for modern versions of CUAC?
There are cases/situations where we have to configure custome CPTONE to resolve FXO disconnect issue. Following are situations which can arise due to FXO disconnect issue:
Phone A calls Phone B, Phone B does not answer. Phone A then goes on-hook but Phon...
Cisco announced major enhancements today to Webex Contact Center. Learn more about the highlights including
better support for the needs of large contact centers worldwide
improvements in the agent and cust...
SymptomsI’m doing a factory reset on the mobile board and it’s giving me the same issues that I wasn’t able to also send over last time. It says that it can’t connect to the server because of a firewall (we don’t have one) and then sometimes it...