CUAC Standard 11.0 IM Not Working

[SCOTT TURNER]

I just installed CUAC Standard version 11.0 and noticed that the IM status isn’t working for any of the users.  The CUACS logs show that it’s using username@domain.com as the IM address when querying statuses, but the customer is using mail@domain.com for their IM addresses (jabber-config.xml is configured and Jabber clients are working fine).  Is there a way to “tell” CUACS to use mail@domain.com as the IM address? 

[Rob Huffman · Accepted solution]

Hi Scott,

It sounds like this bug/enhancement;

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvb66456

Cheers!

Rob

[SCOTT TURNER]

Thank you!

Regards,

Scott