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CUAC - unable to download cisco tsp

paulavts1
Level 1
Level 1

Hi All,

I am currently receiving this error trying to install the Cisco Unified Attendant Server (CUACBE_SV_9.0.1.20).

I have created the application user and assigned the appropriate rights, can anyone assist.

Thanks in advance.

Paul

1 Accepted Solution

Accepted Solutions

testeven
Cisco Employee
Cisco Employee

Hi,

Is there any firewall between the CUXAC server and CUCM? Any proxy

settings that might prevent access to the call manager from the AC

server?


This issue is manily caused by something blocking the

communication between the windows server and CUCM.

Regards,


Tere. 

If you find this post helpful, please rate!

Regards, Tere. If you find this post helpful, please rate! :)

View solution in original post

2 Replies 2

testeven
Cisco Employee
Cisco Employee

Hi,

Is there any firewall between the CUXAC server and CUCM? Any proxy

settings that might prevent access to the call manager from the AC

server?


This issue is manily caused by something blocking the

communication between the windows server and CUCM.

Regards,


Tere. 

If you find this post helpful, please rate!

Regards, Tere. If you find this post helpful, please rate! :)

Hi Testeven,

It was group policy problems,  the fix was ...

Go to tools, internet options, connections, lan settings and untick the “ automatic config” option…

A happy Paul

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