08-19-2015 04:39 AM - edited 03-19-2019 09:58 AM
Hi
We have installed CUACA 10.5.2 and would like to display the CLI of calls whilst phone in ringing state during blind transfer. Normally we can change the registry key Direct Transers to all to provide this functionality. It seems that this key is not listed in the registry. My question is, can we add this key or has this functionality been coded out ?
thanks
tj
Solved! Go to Solution.
08-19-2015 05:48 PM
Hi TJ,
This option has now been incorporated in the AC client. If you go into Option -> Preferences -> Advanced you will the following option:
- All Calls
- Internal Calls
- External Calls
- No calls
Set the option to No Calls.
HTH,
Yash
08-19-2015 05:48 PM
Hi TJ,
This option has now been incorporated in the AC client. If you go into Option -> Preferences -> Advanced you will the following option:
- All Calls
- Internal Calls
- External Calls
- No calls
Set the option to No Calls.
HTH,
Yash
09-29-2015 03:17 PM
Thank you, this suggested solution has resolved my problem.
If there are multiple operators sharing the same client PC, you'll need to ensure to change this setting for each one individually
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: