We are utilizing the new CUACA 10.5 (WAY different that the old Attnd Console on earlier versions)
We only have 4 Users at this time and just one of them is unable to perform a Consult transfer. No detailed errors, the call stays in progress and the status window? shows failed. Call stays in progress, but attendant only able to blind transfer.
We have some working on Windows 7, some on Windows 8. Not sure how to troubleshoot this issue. Any ideas?