We recently started using Cisco Unified Attendant Console Standard and it is working pretty well. One issue though:
If you have several parked calls it is easy to forget why they were parked. Usually they are parked waiting for someone to become available but if 4 calls are parked how does one know who they are waiting for. Same thinking if calls are on hold.
Is there a way to flag a parked or on hold call as 'waiting for Bill' ?
IntroductionFeatured ExpertQ:Under what circumstances does it make sense to view "resource total" as opposed to "resource available" or vice versa?Q:Can that be sent to a Syslog server?Q:Is it possible to see when a device has changed, for example, if a ...
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Community Live- Tour of the Real-Time Monitoring Tool
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This event had place on Tuesday 20th, April 2021 at 10:00 hrs PDT
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I’m recruiting participants for an upcoming study looking at large meeting troubleshooting in Control Hub. If you’d like to participate, please fill out this quick, 2 min. survey. Thanks! https://www.surveymonkey.com/r/...
Don't you just hate having to run RTMT in a virtual machine, well here it runs in an app for mac. I have complied a version for CUCM 14.x ( from a version I got for 11.x ) It works on older versions also. Here it is https://haffi.is/rt...
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