We recently started using Cisco Unified Attendant Console Standard and it is working pretty well. One issue though:
If you have several parked calls it is easy to forget why they were parked. Usually they are parked waiting for someone to become available but if 4 calls are parked how does one know who they are waiting for. Same thinking if calls are on hold.
Is there a way to flag a parked or on hold call as 'waiting for Bill' ?
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