I have 4 sets of cube routers running HA. Three are fine but the last set I am getting 503 errors only if I use the virtual interface and on inbound calls only.. If I use the physical interface all works fine. Code level is 16.9.4 of CUBE router they are ISR 4331's , CUCM is 11.5. All the configurations look the same . If I use the virtual address the SIP trunk does come up and outbound calls seem to work fine. The
Anyone seen this kind of behaviour.
2922967: Jan 10 14:41:19.970: //1082931/025182F49688/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 503 Service Unavailable
Via: SIP/2.0/UDP XX.XX.XX.203:5060;branch=z9hG4bK3CDB9185A;received=XX.XX.XX.202
From: "SERGIO " <sip:+14165551212@XX.XX.XX.203>;tag=3E8E6832-192C ( Virtual Address ISR Address)
To: <sip:4537@XX.XX.XX.1>;tag=836420721 (CUCM address)
Date: Fri, 10 Jan 2020 19:41:19 GMT
Call-ID: 253CCD6-331811EA-968E9CD5-B57541C1@XX.XX>XX.203 (Virtual Address)
CSeq: 104 INVITE
Allow-Events: presence
Warning: 399 mldccallmgrpub "Unable to find a device handler for the request received on port 54684 from XX.XX.XX.202" ( Physical ISR address)
Content-Length: 0
2922968: Jan 10 14:41:19.970: //1082931/025182F49688/CCAPI/cc_api_call_disconnected:
Cause Value=38, Interface=0x7F92B5910D40, Call Id=1082931
2922969: Jan 10 14:41:19.971: //1082931/025182F49688/CCAPI/cc_api_call_disconnected:
Call Entry(Responsed=TRUE, Cause Value=38, Retry Count=0)