I tried to install Locale update to my CUC 10.5.1.11900-13, but field with error.
Before that i tried to STOP Connection Mixer and Connection Conversation Manager Services, but all the same.
I tried to Install:
For the uc-locale-ru_RU-10.5.0.1-1.cop.sgn i get:
13:04:15 sd_cancelInstall.sh|Pre-upgrade cancel/clean-up initiated
01/29/2015 13:04:15 sd_cancelInstall.sh|Canceling active side processes
01/29/2015 13:04:15 sd_cancelInstall.sh|Canceling active side processes done
01/29/2015 13:04:15 sd_cancelInstall.sh|Canceling inactive side processes
01/29/2015 13:04:15 sd_cancelInstall.sh|Skipping IDS shared memory clean up since this is a COP
01/29/2015 13:04:16 sd_cancelInstall.sh|Canceling inactive side processes done
[15/01/29_13:05:18] locale_install.sh: Successful untarring of /common/download//uc-locale-ru_RU-10.5.0.1-1.cop
[15/01/29_13:05:20] locale_install.sh: ERROR: Copstart script of /common/download//uc-locale-ru_RU-10.5.0.1-1.cop failed
For the uc-locale-ru_RU-10.5.2.1-1.cop.sgn :
[15/01/30_16:48:00] locale_install.sh: Successful untarring of /common/download//uc-locale-ru_RU-10.5.2.1-1.cop
Error: This package is already installed on this system.
[15/01/30_16:48:01] locale_install.sh: ERROR: Copstart script of /common/download//uc-locale-ru_RU-10.5.2.1-1.cop failed
It's looks wierd, bcz in show version active/inactive clear!
Below i attached install log for both locale.. and some show command from cli.
I had the same issue and I solved this by stopping the 2 services:
- Connection Conversation Manager
- Connection Mixer
From the Top Right drop-down choose;
Cisco Unity Connection Servicability instead of Cisco Unified Servicability
Then you can choose "Tools - Service management"
Jos de Bruin
Sure I did it, this is reglament for update.
In my situation something going wrong, and i could't update/delete locale.
Thanks for share.
I love you man!
I was so sure that I had stopped the service....I was even making fun of this post, when I realized that the service started up again! When the servers failed over. I stopped the service and Boom there it was!