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Explorer

CUC 11.5 User PIN Reset and Manage VM INbox

Hello all


So in CUC 11.5 the desire is to give users the ability to manage their inboxes and do everything EXCEPT download messages.


Is there any way to get either or both of these done without using PCA?

Thanks in advance!

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1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Community Legend

Hi Scott,

Hi Scott,

There is a config/setting that will prevent users from being able to download their VM messages;

Disabling the "Save Recording As" Option in the Cisco Unity  Connection 8.0 Messaging Inbox for All Voice Messages

Revised  November 16, 2010

By default, except for messages that are marked private,  secure, or private and secure, users can save their messages as WAV files to  their hard disks by using the Save Recording As option, available on the Media  Master Options menu in the Cisco Unity Connection 8.0 Messaging Inbox. You can  prevent users from saving any voice message—regardless of its sensitivity—by  disabling the Save Recording As option on the Options menu of the Media Master  in the Messaging Inbox.

Note the following as you consider this security option:

When you prevent  users from by saving messages to their hard disks, they may choose to retain  them in their Inboxes and Deleted Items folders longer as a way of archiving  them.

Disabling the  Save Recording As option affects all users who are associated with the  Connection server; you cannot disable it only for individual users.

Users can  continue to use the Media Master to save greetings or recorded names as WAV  files.

To Disable the Save Recording As Option in the Media  Master in the Cisco Unity Connection 8.0 Messaging Inbox


Step 1 In Cisco Unity  Connection Administration, expand System Settings >  Advanced, then select PCA.

Step 2 On the PCA  Configuration page, check the Unity Inbox: Disable Save Recording  As Option in Media Master check box.

Step 3 Select Save.

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/security/guide/8xcucsec070.html#wp1069006

Just a caveat that this option is missing in CUC 11.5(1.1454) see the bug below for fixed-in versions;

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvc51075/?referring_site=bugquickviewredir

Cheers!

Rob

3 REPLIES 3
Hall of Fame Community Legend

Hi Scott,

Hi Scott,

There is a config/setting that will prevent users from being able to download their VM messages;

Disabling the "Save Recording As" Option in the Cisco Unity  Connection 8.0 Messaging Inbox for All Voice Messages

Revised  November 16, 2010

By default, except for messages that are marked private,  secure, or private and secure, users can save their messages as WAV files to  their hard disks by using the Save Recording As option, available on the Media  Master Options menu in the Cisco Unity Connection 8.0 Messaging Inbox. You can  prevent users from saving any voice message—regardless of its sensitivity—by  disabling the Save Recording As option on the Options menu of the Media Master  in the Messaging Inbox.

Note the following as you consider this security option:

When you prevent  users from by saving messages to their hard disks, they may choose to retain  them in their Inboxes and Deleted Items folders longer as a way of archiving  them.

Disabling the  Save Recording As option affects all users who are associated with the  Connection server; you cannot disable it only for individual users.

Users can  continue to use the Media Master to save greetings or recorded names as WAV  files.

To Disable the Save Recording As Option in the Media  Master in the Cisco Unity Connection 8.0 Messaging Inbox


Step 1 In Cisco Unity  Connection Administration, expand System Settings >  Advanced, then select PCA.

Step 2 On the PCA  Configuration page, check the Unity Inbox: Disable Save Recording  As Option in Media Master check box.

Step 3 Select Save.

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/security/guide/8xcucsec070.html#wp1069006

Just a caveat that this option is missing in CUC 11.5(1.1454) see the bug below for fixed-in versions;

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvc51075/?referring_site=bugquickviewredir

Cheers!

Rob

Explorer

Thanks Rob!  Worked perfectly

Thanks Rob!  Worked perfectly

Hall of Fame Community Legend

Hi Scott,

Hi Scott,

You are most welcome my friend! Glad to be of some small help here.

Cheers!

Rob

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