I have installed "Cisco Unity Connection 11.x" in English.
I have the file "uc-locale-fr_FR-18.104.22.168-1.cop.sgn" to install the French language.
I don't know what to do with this file.
I have access to the CUC both in command line and via Web client https://<ip_of_cuc_vm>/cuadmin/home.do.
Can you please show me the way?
Hi, I have tried this below but it fails to find the file "uc-locale-fr_FR-22.214.171.124-1.cop.sgn"
admin:utils system upgrade initiate
Warning: Do not close this window without first canceling the upgrade.
1) Remote Filesystem via SFTP
2) Remote Filesystem via FTP
3) Local DVD/CD
Please select an option (1 - 3 or "q" ): 1
User Name [USERNAME]:
Please enter SMTP Host Server (optional):
Checking for valid upgrades. Please wait...
The directory could not be located.
There is another problem.
Error: Stop the Connection Conversation Manager before installing this package.
1 row(s) retrieved.
Error: Stop the Connection Mixer before installing this package.
[18/08/17_15:26:32] locale_install.sh: ERROR: Copstart script of /common/download//uc-locale-fr_FR-126.96.36.199-1.cop failed
Installation of uc-locale-fr_FR-188.8.131.52-1.cop.sgn failed
How can I stop "Connection Conversation Manager" and "Connection Mixer" in command line?
There is the command "utils service stop" but only the following services can be stopped:
System SSH Cluster Manager Name Service Cache Entropy Monitoring Daemon Cisco SCSI Watchdog Service Manager Service Manager A Cisco DB Cisco CallManager Serviceability Cisco Prime LM DB Cisco Prime LM Resource API Cisco Prime LM Resource Legacy API Cisco Prime LM Server Cisco Tomcat Platform Administrative Web Service SNMP Master Agent
From the CUC - gui - Top Right drop-down choose;
Cisco Unity Connection Serviceability instead of Cisco Unified Serviceability
Then you can choose "Tools > Service management" and you will find those services
You should be good to go to stop/restart from there.
Thank you. I think that is going to help me.
Yet, the ".cop" file didn't install properly because of the manipulations I made.
So I have to reinstall the whole CUC which takes a lot of time.
And also I had entered my licenses in the PLM.
How I wish I had a proper manual to make that ".cop" installation!
I could install the ".cop" file.
I stopped the two services "Connection Conversation Manager" and "Connection Mixer" via "Cisco Unity Connection Serviceability -> Tools -> Service management" like you suggested.
And I installed the ".cop" file via "Cisco Unified Operating System Administration -> Software Upgrades -> Install/Upgrade".
Thank you for your help.
There is documentation that guides you through all the necessary steps