cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
4824
Views
5
Helpful
16
Replies

CUC 8.5 MWI with Single Inbox Exchange 2010 seems slow and sometimes unreliable

Roman Rodichev
Level 7
Level 7

Hi,

I have some issues with MWI for Single Inbox Exchange 2010 + CUC 8.5-HA (latest). When leaving voicemails, sometimes it takes up to 10-20 seconds for Exchange to deliver MWI message. Sometimes it doesn't work at all. CUC mailbox shows that the MWI should be on, but the Exchange Inbox has no unread voicemails. It's either an issue with Exchange not delivering notification (doubt it), or CUC not working.

The message delivery into Exchange works perfectly fine. MWI ON is fast (but that's because CUC turns it on right away). It's EWS syncing back to CUC is very flaky.

Has anyone else had issues and found a good way to troubleshoot it?

On Exch2010 in event viewer I see events like this:

A notification for subscription [HABzdi1hcHBzMDUucmZ0ZWNobm9sb2dpZXMuY29tEAAAAEXPGeSxS3VJiTdeopQts9diaTpYTOXNCA==] against endpoint [http://10.0.16.11:7080/NotificationService/services/NotificationService?id=7682d009-ad26-4644-a323-eb4f198792bd&pid=8104] couldn't be sent. (Send attempts: 2) Details: WebException: The remote server returned an error: (503) Server Unavailable. StatusCode: ServiceUnavailable javax.servlet.ServletException: org.apache.axis2.AxisFault: The system is attempting to engage a module that is not available: addressing    at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)

   at Microsoft.Exchange.Services.Core.NotificationServiceClient.HandleResponse(IAsyncResult responseAsyncResult)

After 5 unsuccessful attempts to send a notification for subscription [HABzdi1hcHBzMDUucmZ0ZWNobm9sb2dpZXMuY29tEAAAAL0DSwmaIBVKo+9/O78sdvlCIvCgS+XNCA==] against endpoint [http://10.0.16.11:7080/NotificationService/services/NotificationService?id=d180f943-1401-4a24-9eb0-19f3b1b5b997&pid=8104], the subscription has been removed. Details: WebException: The remote server returned an error: (503) Server Unavailable. StatusCode: ServiceUnavailable javax.servlet.ServletException: org.apache.axis2.AxisFault: The system is attempting to engage a module that is not available: addressing    at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)

   at Microsoft.Exchange.Services.Core.NotificationServiceClient.HandleResponse(IAsyncResult responseAsyncResult)

This is the full error that I see when going to that link from the web browser on Exchange server:

HTTP ERROR 503

Problem accessing /NotificationService/services/NotificationService. Reason:

    javax.servlet.ServletException: org.apache.axis2.AxisFault: The system is attempting to engage a module that is not available: addressing

Caused by:

javax.servlet.UnavailableException: javax.servlet.ServletException: org.apache.axis2.AxisFault: The system is attempting to engage a module that is not available: addressing
     at org.eclipse.jetty.servlet.ServletHolder.makeUnavailable(ServletHolder.java:394)
     at org.eclipse.jetty.servlet.ServletHolder.initServlet(ServletHolder.java:432)
     at org.eclipse.jetty.servlet.ServletHolder.doStart(ServletHolder.java:245)
     at org.eclipse.jetty.util.component.AbstractLifeCycle.start(AbstractLifeCycle.java:55)
     at org.eclipse.jetty.servlet.ServletHandler.initialize(ServletHandler.java:694)
     at org.eclipse.jetty.servlet.ServletContextHandler.startContext(ServletContextHandler.java:193)
     at org.eclipse.jetty.webapp.WebAppContext.startContext(WebAppContext.java:913)
     at org.eclipse.jetty.server.handler.ContextHandler.doStart(ContextHandler.java:584)
     at org.eclipse.jetty.webapp.WebAppContext.doStart(WebAppContext.java:341)
     at org.eclipse.jetty.util.component.AbstractLifeCycle.start(AbstractLifeCycle.java:55)
     at org.eclipse.jetty.server.handler.HandlerCollection.doStart(HandlerCollection.java:164)
     at org.eclipse.jetty.server.handler.ContextHandlerCollection.doStart(ContextHandlerCollection.java:161)
     at org.eclipse.jetty.util.component.AbstractLifeCycle.start(AbstractLifeCycle.java:55)
     at org.eclipse.jetty.server.handler.HandlerCollection.doStart(HandlerCollection.java:164)
     at org.eclipse.jetty.util.component.AbstractLifeCycle.start(AbstractLifeCycle.java:55)
     at org.eclipse.jetty.server.handler.HandlerWrapper.doStart(HandlerWrapper.java:92)
     at org.eclipse.jetty.server.Server.doStart(Server.java:232)
     at org.eclipse.jetty.util.component.AbstractLifeCycle.start(AbstractLifeCycle.java:55)
     at org.eclipse.jetty.xml.XmlConfiguration$1.run(XmlConfiguration.java:990)
     at java.security.AccessController.doPrivileged(Native Method)
     at org.eclipse.jetty.xml.XmlConfiguration.main(XmlConfiguration.java:955)

Powered by Jetty://



Update:

I'm running 8.5.1ES16.11900-16

They are apparently up to ES44 now, TAC will provide me with it, and I'll let you know if it solves the problem.

16 Replies 16

Does that have an applicable service pack on 2007?

8.5 Update 2 should resolve your problem according to my sources at cisco tac.

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: