Hi Guys,
I had CUC cluster on one domain (say domain x.com) before and only one UM service corresponding to that domain. But I had to split the users in 3 different domains (x.com, y.com and z.com), thus created 3 corresponding UM services pointing to each (totally independent) exchange online servers. But now every time a user tries to leave message (from any domain) to both newly created domains (y and z), system delivers the voicemail to email to user's (y or z.com email address) but it also tries to deliver to that user's x.com email address. Has anybody encountered this before and could you suggest if clearing cache on CUC would help?
NDR email:
Undeliverable: Delivery Status Notification (Failure)
postmaster@x.com
Yesterday, 7:05 PM
user@x.com
Message could not be delivered to the following recipient(s):
user@x.com
Message Details:
Date: Tue, 27 Mar 2018 01:05:55 UTC+0000
From: postmaster@x.com
To: sender@x-cuc1
MIME-Version: 1.0
X-Mailer: Cisco Unity Smtp ver 2.1
Subject: Delivery Status Notification (Failure)
Content-Type: multipart/report; report-type=delivery-status;
boundary="==CsUnitySmtpReport==csUnitySmtp-23-1522112755431"
Message-ID: <csUnitySmtp-23-1522112755431>
X-CiscoUnity-DbMessageId: b098f564-966f-4895-9f14-c0cd1d5339fe
x-ciscounity-messageduration: 26730
x-CiscoUnity-SyncTime: 27-Mar-2018 01:05:56 +0000
X-CiscoUnity-MessageType: NDR
Content-Class: urn:content-class:custom.Cisco.Unity.NDR
