We recently migrated from Unity to CUC v9.x and notice that some of our VM messages with Single Inbox are going to user's Junk Mail folders in Outlook 2010.
We attempted to add the sender to a trusted list, but because the address is "user@unityserver" it does not work. Is the only recourse here to add ".local" or ".something" to the SMTP domain on the CUC server so that Outlook will allow that "domain" to be added to the "not junk" domain? Anyone else have had similar issue? Please advise. Thank you!
FYI, in order to do that you need to add ".local" or another domain suffix to the SMTP domain in CUC in order to do that. In Outlook, simply using the server name "unityconnection", etc; is not permitted, it needs to have a domain suffix.
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