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erwvan
Beginner

cuci moc fails "Invalid CCMCIP authentication server configuration"

Installed the cuci moc add-in for my OCS R2 client but when trying to connect it fails.

The server status notification popup shows the following message:

Unknown Error.

[DeviceAdaptorInitiazationFailed] Invalid CCMCIP authentication server configuration. [1200]

Any help is welcome.

Thx

3 REPLIES 3
htluo
Engager

Hello Michael,

thank you for pointing me into the right direction. The document is very helpfull and noticed that I had to do some more configuration.

That said, I went thru the instructions and checked the registry entries for the CSF but I cannot find them in my registry.

will try to install on a seperate system as well see if there is any difference.

thx

Issue has been resolved.

I downloaded the latest version of the cuci-moc software which only included the software.

The previous version 7.1.2.zip also included a cucimoc-Admin-ffr.7-1-2.zip, which has the Administration Toolkit.

This toolkit also included registry update and .adm files for policy setting.

   CUCIMOC-CUCSFAdminData_GroupPolicy.reg

   CUCIMOC-CUCSFAdminData_GroupPolicy.adm

I am now able to connect and can toggle between softphone and deskphone.

Thx for your support,

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