01-25-2010 08:06 AM - edited 03-19-2019 12:20 AM
Hi!
The status of CUCIMOC never changes to on-the-phone, instead it shows busy. I'm running OCS R2 and CUCIMOC 7.1.3a.
See below some Log entries I got on the Client.
2009-11-17 13:03:58,046 INFO [1 ] [Cisco.Uc.Clients.Moc.UCClient.Startup] [Startup.CheckIfPositiveSignKeyIsValid(0)] - Current Culture LCID [2055]
2009-11-17 13:03:58,046 INFO [1 ] [Cisco.Uc.Clients.Moc.UCClient.Startup] [Startup.CheckIfPositiveSignKeyIsValid(0)] - Current UI Culture set to [en-US]
2009-11-17 13:03:58,046 INFO [1 ] [Cisco.Uc.Clients.Moc.UCClient.Startup] [Startup.CheckIfPositiveSignKeyIsValid(0)] - Current UI Culture LCID [1033]
2009-11-17 13:03:58,046 INFO [1 ] [Cisco.Uc.Clients.Moc.UCClient.Startup] [Startup.CheckIfPositiveSignKeyIsValid(0)] - Installed UI Culture set to [en-US]
2009-11-17 13:03:58,046 INFO [1 ] [Cisco.Uc.Clients.Moc.UCClient.Startup] [Startup.CheckIfPositiveSignKeyIsValid(0)] - Installed UI Culture LCID [1033]
2010-01-25 15:12:58,385 ERROR [1 ] [Cisco.Uc.Clients.Moc.UCClient.MocApi.MyMocContact] [MyMocContact.SetPresence(0)] - cannot push new presence (ON_THE_PHONE) to MOC
Cisco.Uc.Clients.Moc.UCClient.MocApi.MocException: Cannot set PresenceProperties for local user - registry configuration may be missing ---> System.ArgumentException: Value does not fall within the expected range.
at CommunicatorAPI.IMessengerContactAdvanced.set_PresenceProperties(Object pvPresenceProperties)
at Cisco.Uc.Clients.Moc.UCClient.MocApi.MyMocContact.SetPresenceToMoc(MocPresence presence)
Any idea why the client is not able to push the precense?
Regards
Peter
03-09-2010 01:24 PM
I am having this issue as well with the same error. Anyone have anything???
Thanks,
Rod
03-10-2010 02:49 PM
Hi Rod
I made the mistake to use the IP-Address or the servername instead of using the FQDN of the server.
Hope this helps.
Regards
Peter
10-21-2011 03:22 AM
Hi Peter,
Which server are you talking about? Which location for the FQDN?
I have the exact same issue with the same traces generated by cucilync. The status updates to Busy instead of "On the phone" although we are using en-US everywhere.
Thanks for your feedback.
Yorick
03-10-2010 05:11 AM
Modified registry key below to contain a value of 2:
[HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Communicator\EnableSIPHighSecurityMode]
For reference:
http://technet.microsoft.com/en-us/library/dd819946%28office.13%29.aspx
Thanks!
Michael
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