10-22-2010 02:02 PM - edited 03-19-2019 01:47 AM
I am trying to get visual voicemail to woek with cucimoc. I have the follwing reg entries for voicemail. I get an error "The server has rejected the provided credentials"
I can log into cucimoc , ccmuser and unity cisco pca with the same account and password.
Can any body help
Unity 8
CCM 8.02
MOC - 2007 RC2
CUCIMOC 8.03
"TftpServer1"="172.21.20.11"
"TftpServer2"="172.21.20.12"
"TftpServer3"=""
"CtiServer1"="172.21.20.11"
"CtiServer2"="172.21.20.12"
"CcmcipServer1"="172.21.20.11"
"CcmcipServer2"="172.21.20.12"
"CcmcipServerValidation"=""
"CsfStatsServer"=""
"CsfStatsCollectionEnabled"=""
"LDAP_Server_1"="ldap:172.21.0.11"
"LDAP_SearchBaseDN_1"="dc=xxx,dc=com"
"LDAP_SearchBaseDN_2"=""
"LDAP_SearchBaseDN_3"=""
"LDAP_SearchBaseDN_4"=""
"LDAP_SearchBaseDN_5"=""
"LDAP_MaxCacheSize"="1000"
"LDAP_ResultSetMaxSize"="250"
"LDAP_UserLogonDomain"="xxx.com"
"LDAP_AttributeName_objectclassKey"="objectclass"
"LDAP_AttributeName_objectclassValue"="person"
"LDAP_AttributeName_userLogonName"="userPrincipleName"
"LDAP_AttributeName_displayName"="displayName"
"LDAP_AttributeName_commonName"="cn"
"LDAP_AttributeName_firstName"="givenName"
"LDAP_AttributeName_lastName"="sn"
"LDAP_AttributeName_email"="mail"
"LDAP_AttributeName_uri"="msRTCSIP-PrimaryUserAddress"
"LDAP_AttributeName_photoUri"=""
"LDAP_AttributeName_businessPhone"="telephoneNumber"
"LDAP_AttributeName_homePhone"="homePhone"
"LDAP_AttributeName_mobilePhone"="mobile"
"LDAP_AttributeName_otherPhone"="otherTelephone"
"LDAP_AttributeName_primaryPhoneNumberForSearches"=""
"LDAP_AttributeName_title"="title"
"LDAP_AttributeName_companyName"="company"
"LDAP_AttributeName_userAccountName"="sAMAccountName"
"LDAP_EnableAnonymousBind"=""
"LDAP_EnableWildcardMatchesForPhoneNumberSearches"=""
"VoicemailPilotNumber"="7000"
"VVM_SystemServer_0"="172.21.20.15"
"VVM_SystemServer_1"=""
"VVM_SystemServer_VmwsProtocol_0"="HTTP"
"VVM_SystemServer_VmwsProtocol_1"=""
"VVM_SystemServer_VmwsPort_0"=""
"VVM_SystemServer_VmwsPort_1"=""
"VVM_Mailstore_Server_0"="172.21.0.14"
"VVM_Mailstore_Server_1"=""
"VVM_Mailstore_ImapProtocol_0"="TCP"
"VVM_Mailstore_ImapProtocol_1"=""
"VVM_Mailstore_ImapPort_0"="143"
"VVM_Mailstore_ImapPort_1"=""
"VVM_Mailstore_InboxFolderName"="INBOX"
"VVM_Mailstore_TrashFolderName"="Deleted Items"
"VVM_Mailstore_EncryptedConnection"=""
"VVM_Mailstore_PollingInterval"="60"
"VVM_Mailstore_DualFolder"=""
"VVM_Mailstore_IdleEnabled"="True"
"VVM_Mailstore_IdleExpireTimeInMin"="29"
"WebConfPort"=""
"WebConfProtocol"=""
"WebConfServer"=""
"WebConfServerValidation"=""
"VoiceMailService_UseCredentialsFrom"="CONTACT "
"PhoneService_UseCredentialsFrom"=""
"ContactService_UseCredentialsFrom"=""
"WebConfService_UseCredentialsFrom"=""
"SetVideoEnablePref"=""
"SetVideoStaticThrottlingPref"=""
"SECURITY_CertificateDirectory"=""
10-23-2010 11:21 AM
I suggest setting VoiceMailService_UseCredentialsFrom (as well as ContactService_UseCredentialsFrom) to PHONE which represents the credentials you provide when logging into CUCIMOC. As-is, you would find a credentials tab within the CUCIMOC settings where you could manually provide the Contact service credentials.
10-25-2010 12:58 PM
I was able to figure out the problem. IMAP was not ebabled for the user.
Thanks for your help
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