cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements

AMA-CUCM Troubleshooting: Best Practices for Reading Trace Files

2457
Views
0
Helpful
2
Replies
Beginner

CUCIMOC visual voicemail The server has rejected the provided credentials

I am trying to get visual voicemail to woek with cucimoc. I have the follwing reg entries for voicemail. I get an error "The server has rejected the provided credentials"

I can log into cucimoc , ccmuser and unity cisco pca with the same account and password.

Can any body help

Unity 8

CCM 8.02

MOC - 2007 RC2

CUCIMOC 8.03

"TftpServer1"="172.21.20.11"

"TftpServer2"="172.21.20.12"

"TftpServer3"=""

"CtiServer1"="172.21.20.11"

"CtiServer2"="172.21.20.12"

"CcmcipServer1"="172.21.20.11"

"CcmcipServer2"="172.21.20.12"

"CcmcipServerValidation"=""

"CsfStatsServer"=""

"CsfStatsCollectionEnabled"=""

"LDAP_Server_1"="ldap:172.21.0.11"

"LDAP_SearchBaseDN_1"="dc=xxx,dc=com"

"LDAP_SearchBaseDN_2"=""

"LDAP_SearchBaseDN_3"=""

"LDAP_SearchBaseDN_4"=""

"LDAP_SearchBaseDN_5"=""

"LDAP_MaxCacheSize"="1000"

"LDAP_ResultSetMaxSize"="250"

"LDAP_UserLogonDomain"="xxx.com"

"LDAP_AttributeName_objectclassKey"="objectclass"

"LDAP_AttributeName_objectclassValue"="person"

"LDAP_AttributeName_userLogonName"="userPrincipleName"

"LDAP_AttributeName_displayName"="displayName"

"LDAP_AttributeName_commonName"="cn"

"LDAP_AttributeName_firstName"="givenName"

"LDAP_AttributeName_lastName"="sn"

"LDAP_AttributeName_email"="mail"

"LDAP_AttributeName_uri"="msRTCSIP-PrimaryUserAddress"

"LDAP_AttributeName_photoUri"=""

"LDAP_AttributeName_businessPhone"="telephoneNumber"

"LDAP_AttributeName_homePhone"="homePhone"

"LDAP_AttributeName_mobilePhone"="mobile"

"LDAP_AttributeName_otherPhone"="otherTelephone"

"LDAP_AttributeName_primaryPhoneNumberForSearches"=""

"LDAP_AttributeName_title"="title"

"LDAP_AttributeName_companyName"="company"

"LDAP_AttributeName_userAccountName"="sAMAccountName"

"LDAP_EnableAnonymousBind"=""

"LDAP_EnableWildcardMatchesForPhoneNumberSearches"=""

"VoicemailPilotNumber"="7000"

"VVM_SystemServer_0"="172.21.20.15"

"VVM_SystemServer_1"=""

"VVM_SystemServer_VmwsProtocol_0"="HTTP"

"VVM_SystemServer_VmwsProtocol_1"=""

"VVM_SystemServer_VmwsPort_0"=""

"VVM_SystemServer_VmwsPort_1"=""

"VVM_Mailstore_Server_0"="172.21.0.14"

"VVM_Mailstore_Server_1"=""

"VVM_Mailstore_ImapProtocol_0"="TCP"

"VVM_Mailstore_ImapProtocol_1"=""

"VVM_Mailstore_ImapPort_0"="143"

"VVM_Mailstore_ImapPort_1"=""

"VVM_Mailstore_InboxFolderName"="INBOX"

"VVM_Mailstore_TrashFolderName"="Deleted Items"

"VVM_Mailstore_EncryptedConnection"=""

"VVM_Mailstore_PollingInterval"="60"

"VVM_Mailstore_DualFolder"=""

"VVM_Mailstore_IdleEnabled"="True"

"VVM_Mailstore_IdleExpireTimeInMin"="29"

"WebConfPort"=""

"WebConfProtocol"=""

"WebConfServer"=""

"WebConfServerValidation"=""

"VoiceMailService_UseCredentialsFrom"="CONTACT "

"PhoneService_UseCredentialsFrom"=""

"ContactService_UseCredentialsFrom"=""

"WebConfService_UseCredentialsFrom"=""

"SetVideoEnablePref"=""

"SetVideoStaticThrottlingPref"=""

"SECURITY_CertificateDirectory"=""

Everyone's tags (6)
2 REPLIES 2

Re: CUCIMOC visual voicemail The server has rejected the provide

I suggest setting VoiceMailService_UseCredentialsFrom (as well as ContactService_UseCredentialsFrom) to PHONE which represents the credentials you provide when logging into CUCIMOC. As-is, you would find a credentials tab within the CUCIMOC settings where you could manually provide the Contact service credentials.

Beginner

Re: CUCIMOC visual voicemail The server has rejected the provide

I was able to figure out the problem. IMAP was not ebabled for the user.

Thanks for your help

CreatePlease to create content
Content for Community-Ad
August's Community Spotlight Awards